Features built for
real customer service
Everything you need to automate customer conversations across WhatsApp and webchat — while keeping a human in the loop.
How it works
Create your account
Sign up with your email. No credit card required for the free tier.
Connect your channels
Scan the WhatsApp QR code or embed the webchat widget on your website.
Train your AI
Upload your knowledge base, set your business hours, and configure agent behavior.
Go live
Your AI agents start handling customer conversations immediately.
AI Agents
Support Agent
Handles customer queries using your knowledge base. Searches documents, answers FAQs, and escalates to humans when needed.
Sales Agent
Responds to product inquiries, searches your menu/catalog, generates quotes, and guides customers through purchase decisions.
Booking Agent
Manages appointment scheduling end-to-end. Checks availability, books slots, sends confirmations, and handles rescheduling.
Channels
Connect via GoWA (self-hosted WhatsApp Web API). No Meta Business API approval required. Scan a QR code and start messaging.
Webchat Widget
Embeddable widget for your website. Customizable colors, greeting messages, and branding. Works on any website or React app.
Platform
Unified Inbox
All conversations from WhatsApp and webchat in one place. Real-time updates, internal notes, and team collaboration.
Knowledge Base
Upload documents, FAQs, and business information. AI searches your knowledge base to answer customer questions accurately.
Analytics Dashboard
Track response times, resolution rates, customer satisfaction, and AI performance. Export reports for business review.
Human Takeover
Seamlessly switch from AI to human agent mid-conversation. Set escalation rules based on keywords, sentiment, or topic.
Enterprise
Multi-Workspace
Manage multiple businesses or departments from one account. Each workspace has its own AI agents, knowledge base, and settings.
SOC 2 Type II
Enterprise-grade security with SOC 2 Type II compliance. Role-based access control, audit logging, and data encryption.
API Access
RESTful API for custom integrations. Automate workflows, sync data, and build custom solutions on top of Flowcore.
Ready to automate your customer service?
Start with the free tier. No credit card required.
Get started free