Case Studies

Real businesses using Flowcore AI to automate customer service, reduce response times, and scale support.

Construction & Real EstateCase Study #1

Webuild LLP

80% of customer inquiries automated within 2 weeks

The Challenge

Webuild LLP was receiving 200+ WhatsApp messages daily from prospective home buyers. A team of 4 sales reps spent 60% of their time answering the same questions about pricing, floor plans, and site visits.

The Solution

Deployed Flowcore AI with a custom-trained knowledge base containing all property listings, pricing sheets, and FAQ documents. Configured the Booking Agent for site visit scheduling synced with Google Calendar.

Results

  • ✓80% of inquiries handled without human intervention
  • ✓Average response time dropped from 4 hours to 15 seconds
  • ✓Sales team reclaimed 120 hours per month for high-value conversations
  • ✓Site visit bookings increased by 40% with 24/7 availability
Restaurant & HospitalityCase Study #2

Tasty Bistro

Restaurant handles 1000+ reservation requests per week with one AI agent

The Challenge

A busy restaurant chain was overwhelmed by phone calls and WhatsApp messages for reservations, menu inquiries, and event bookings during peak hours. Hosts were stretched thin managing both in-person guests and digital requests.

The Solution

Implemented Flowcore AI with a custom agent trained on the menu, pricing, table layouts, and reservation policies. Connected WhatsApp Business API for customer inquiries and automated order management.

Results

  • ✓95% of reservation requests handled automatically
  • ✓No-show rate reduced by 60% with automated reminders
  • ✓Staff focused on in-person guest experience instead of phone management
  • ✓Event booking inquiries converted at 3x the previous rate
HealthcareCase Study #3

MediCare Clinics

Appointment booking AI saves 50 hours of admin work per week

The Challenge

MediCare Clinics operated 5 locations with a centralized booking team handling 500+ appointment requests daily via phone, WhatsApp, and webchat. Long wait times led to patient frustration and missed appointments.

The Solution

Deployed Flowcore AI with Appointment Booking Agent trained on doctor schedules, insurance policies, and clinic locations. Integrated with Google Calendar for real-time slot availability and automated reminders.

Results

  • ✓70% of appointments booked without human involvement
  • ✓Patient wait time for booking reduced from 2 hours to instant
  • ✓Admin team reduced from 8 to 4 staff through automation
  • ✓Missed appointments dropped by 45% with AI-powered reminders
Case Studies — Real Businesses Using Flowcore AI | Flowcore AI